Delivery information:
Standard delivery to mainland UK.
If you are from the Scottish Highlands and Offshore Islands, the Isle of Man, Isle of White, Isles of Scilly, Channel Islands and Ireland, please email on Ahmdbox.com@gmail.com before placing an order as delivery to the above listed destinations will incur additional courier costs.
Delivery time is 3-5 working days.
Free delivery on all UK mainland orders.
If you would like your order to be left in a secure area, such as a porch or with a neighbour, then please provide the details at checkout or alternatively email us on Ahmdbox.com@gmail.com. Goods delivered in this way will be at the customer’s own risk.
Returns:
If you wish to return goods, then you must contact us within 14 days of receiving your order. Please e-mail us on: Ahmdbox.com@gmail.com, alternatively you can call us on: 07867865189
Returned goods must be unused and in their original condition and packaging for a full refund to be made, otherwise a charge may be applied. Delivery charges will not be refunded, except in the case of damaged goods.
You may make your own arrangements for returning goods to us via courier or postal service. You must notify us accordingly and obtain proof of posting. Alternatively, we can arrange for the collection of goods to be returned, but you must cover the cost of returning them to us, except in the case of damaged goods. You will be notified of the cost involved prior to collection and if acceptable, the amount will be deducted from any refund payable.
Goods that are received damaged must be clearly marked on the Proof of Delivery when they are accepted and signed for, otherwise we will not be able to accept any claim or issue a refund for damaged goods. Please e-mail us on: Ahmdbox.com@gmail.com within 3 working days, so that a collection of the damaged goods can be arranged.